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System Configuration

Configure platform-wide settings including URL, branding, file upload limits, email, session management, default facility, and medical coding options.

Last updated: 04/14/2026

Overview

The System Configuration page allows system administrators to manage platform-wide settings. Access it via AdministrationsSystem SettingsSystem configuration.

Related sections in System Settings:

  • Authentication Methods — Configure how users authenticate
  • Login, logout — Session and login behavior settings

Platform URL

FieldDescription
Your ClinicalDataS URLThe base URL for your ClinicalDataS instance (e.g., https://test-2025.clinicaldatas.net). Used for links in emails and system communications.

Branding

Upload a custom logo to display across the platform:

  • Upload file — Select an image file to use as the logo
  • Remove file — Remove the current logo and revert to default

Supported formats are defined in the File extensions setting below.

File Upload Settings

FieldDescription
File extensionsComma-separated list of allowed file extensions (e.g., xls,pdf,png,jpg,jpeg)
Maximum File sizeMaximum file size in MB for uploads (e.g., 10 MB)

Email Configuration

Choose how the system sends emails:

  • ClinicalDataS account — Use the account provided by ClinicalDataS. noreply@clinicaldatas.net is the default email address. No additional configuration required.
  • User account — Use your own SMTP account. Additional account information is required when this option is selected.

Session and Account Management

FieldDescription
Maximum inactive account timeNumber of days before inactive user accounts are locked or deactivated (e.g., 90 days)
Token expiration timeToken validity duration in minutes (e.g., 120 minutes)

Default Facility Information

Set default facility details used across the platform when not overridden at the study level:

Hint: This default facility information is also used as the prefilled default when creating a new user later.

FieldDescription
Facility NameDefault facility name
Facility CityCity
Facility State/ProvinceState or province
Facility ZIPPostal/ZIP code
Facility CountryCountry
Facility Contact NamePrimary contact name
Facility Contact DegreeContact's degree or title
Facility Contact PhoneContact phone number
Facility Contact EmailContact email address

Medical Coding

Configure medical coding (e.g., MedDRA) integration:

  • ClinicalDataS Account — Use the account provided by ClinicalDataS for medical coding. No additional setup required.
  • Custom Account — Use your own medical coding account. Provide your account details when this option is selected.
FieldDescription
Auto-code Dictionary NameName of the dictionary used for auto-coding (e.g., MEDDRA)

Saving Changes

Click Submit to save all configuration changes. Some changes may require a refresh or re-login to take effect.